Contact Us

Changsha Qiantu Network Technology Co., Ltd. operates the Lorvawe online store and is committed to providing reliable customer support.

We welcome questions about products, orders, delivery, returns, payments, and store policies.

Company Information

Company Name:
Changsha Qiantu Network Technology Co., Ltd.

Brand:
Lorvawe

Email Support

Customer Service Email:
service@lorvawe.com

When contacting us about an order, please include your order number and the email address used at checkout.

For a damaged, incorrect, or incomplete delivery, please attach clear photographs when available so we can assist you more efficiently.

Response Time

We normally reply within 1–3 business days.

Messages sent during weekends, public holidays, or unusually busy periods may take longer to receive a response.

To help us review your request faster, please keep all related information in one email thread and avoid sending repeated messages about the same issue.

Security Reminder

For your security, please do not email full card numbers, passwords, or other sensitive authentication details.

Changsha Qiantu Network Technology Co., Ltd. will never ask for your account password by email.

For questions about this policy, please contact us at:
service@lorvawe.com

Website Operator:
Changsha Qiantu Network Technology Co., Ltd.